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FAQs
What is AI Voice Agent ?
AI Voice Agent is a cutting-edge AI calling solution that helps you contact your prospects, customers, or leads without needing to hire additional staff or outsource call centers. It handles inbound and outbound calls, sets appointments, updates CRM records automatically, and delivers instant responses.
How does the AI caller sound?
The AI caller sounds completely human. With just a 3-minute audio sample, it can even clone the voice of your team member, maintaining a natural, enthusiastic tone throughout conversations.
Can it handle voicemail detection?
Yes! The system can detect if a voicemail answers and will either leave a pre-set message or hang up, depending on your setup preferences.
How many calls can the system make at once?
The system can handle up to 1,000 calls simultaneously, ensuring rapid outreach when you need it most depending on your budget.
Does the AI work outside of standard business hours?
Absolutely! The AI system works 24/7, 365 days a year. It doesn't take sick leave, holidays, or breaks — ensuring non-stop service.
Is it cost-effective compared to hiring human agents?
Yes. It typically costs significantly less than hiring human agents. You only pay for the time the AI is actively connected to a call. It can handle the workload of a Full time employee & may save business an annual cost of AU$60,000+ on a receptionist annual salary to do the same work. Use of AI voice agents can bring higher productivity and conversion of leads to our clients as its can work 24 X 7 & can make simultaneous calls with out need for a break like a human employee plus it can access broad range of knowledge/information from your fed knowledge base + the internet and respond to clients enquiries in few seconds with 99% accuracy.
Will I need supervisors or managers?
No supervisors or managers are needed. The AI callers work autonomously all day without supervision.
What if I need help or run into
challenges?
Our tech support is available to assist you, not only with the initial setup but also with any challenges or questions that arise during usage.
What types of calls can the AI handle?
The AI can manage: Inbound customer service or sales calls Outbound cold or warm sales calls Complaint handling professionally Appointment setting directly into your CRM or CRM we provide to you as part of our Lead Management solution Package
How flexible is the service?
It’s extremely flexible. You can purchase the number of calling hours you need each month. Unused hours will roll over to the next month. You will have your own account log in and Dashboard to monitor your calls costs on a daily/weekly or monthly basis.
What’s involved in the setup process?
Our tech support team handles the full setup. Your AI caller will be trained with your scripts and tested thoroughly before making live calls. The onboarding process typically takes 2–3 weeks.
Can I expand my AI calling team easily?
Yes! You can instantly expand by adding more AI callers without needing additional training, office space, or management overhead.
Can the AI operate across different time
zones?
Yes! It can handle calls across any time zone without needing to pay overtime or hire shift workers.
How does it handle multiple stages in B2B & B2C calls?
The AI Voice Agent software can intelligently manage multi-stage B2B or B2C calls, such as navigating through gatekeepers first and then speaking directly with decision-makers in a second stage
How do I track AI performance?
You’ll get access to a separate login access to dashboard where you can log in anytime to see call counts, budgets, connection rates, and control settings — even from your phone.
Can the AI understand if someone interrupts mid-sentence?
Yes! The AI can detect interruptions and will pause to listen and respond naturally, just like a human would.
….AI Sales Automation That Grows Your Business 24/7
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